Privacy Policy

Information We Collect

We collect the following information during the course of your interaction with our services:

• Information you provide when submitting property details for management.
• Tickets and communications filed through our Helpdesk by owners or tenants of managed properties.

Cookies

A cookie is a small file placed on your computer’s hard drive with your permission. Cookies help analyse web traffic and allow web applications to respond to you as an individual.

We use traffic log cookies to identify which pages are being used. This helps us analyse web traffic data and improve our website. Cookies do not give us access to your computer or personal data other than what you choose to share.

You can choose to accept or decline cookies. Declining cookies may prevent you from accessing certain features, including paid services.

Log Information

When you access our services, our servers automatically record information such as your IP address, browser type, browser language, date and time of request, and cookies that may uniquely identify your browser.

User Communications

When you send emails or other communications to PropertyAngel, we may retain those communications to process inquiries, respond to requests, and improve our services.

How We Use Your Information

All collected information relates to properties under our management or your tenancy. It is used solely to provide requested services and improve service quality.

Security

We are committed to ensuring that your information is secure. We implement appropriate physical and electronic safeguards and regularly review our data collection, storage, and processing practices.

Data Integrity

We take reasonable steps to ensure that personal information is accurate, complete, and up to date.

Links to Other Websites

Our services may contain links to other websites. Once you leave our site, we have no control over external websites and are not responsible for their privacy practices.

Controlling Your Personal Information

• Look for opt-out checkboxes on forms to prevent direct marketing.
• You may withdraw consent at any time by emailing propertyangel@fixup.com.

Information Sharing

We do not sell, distribute, or lease personal information to third parties without consent unless required by law.

In the event of a merger, acquisition, or sale of assets, we will provide notice before personal information is transferred.